Return & Refund Policy

Last updated: September 22, 2026

This policy applies to purchases made directly from Severn River Publishing. If you purchased from Amazon or another retailer, please contact that retailer for help with returns or refunds.

Damaged or defective books

Received a damaged or defective book? Email contact@severnriverbooks.com within 30 days of delivery with your order number or proof of purchase and a photo of the problem.

We can arrange a replacement or refund for a damaged or defective book. Our team will review the issue and let you know whether you need to return it.

Before returning a book

Please contact us before mailing anything back. If a return is needed, we will provide the return address and shipping instructions. You do not need the original packaging to report a damaged or defective book.

Refunds

Approved refunds will be issued to your original payment method. Your bank or payment provider may take additional time to post the credit. We will confirm any return requirements and shipping arrangements before you send a book back.

Other returns

We do not generally accept returns for a change of mind or an item ordered by mistake, except where required by law.

Your consumer rights

This policy does not limit your rights under applicable consumer law, including any rights to cancel an online purchase or receive a remedy for faulty goods. Where those rights apply, they take precedence over the limits above. Contact us for help with your order.

Contact us

For questions about a direct order, email contact@severnriverbooks.com. Please include your order number if you have it.