Shipping policy

Shipping Policy for Severn River Publishing

Last Updated: August 6th, 2023

Thank you for visiting and shopping at Severn River Publishing. Below are the terms and conditions that constitute our Shipping Policy.

1. Domestic Shipping Policy

  • Shipment processing time:

    • All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
    • If there is a significant delay in shipment of your order, we will contact you via email or telephone.

  • Shipping rates & delivery estimates:

    • Shipping charges for your order will be calculated and displayed at checkout.
    • Delivery delays can occasionally occur due to unforeseen circumstances, but we do our best to ensure timely deliveries.

  • Shipment to P.O. boxes or APO/FPO addresses:

    • Currently, we do not ship to P.O. boxes or APO/FPO addresses.

  • Shipment confirmation & order tracking:

    • You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.

2. International Shipping Policy

  • We currently do not offer international shipping. However, please check back with us in the future as our policies may be updated.

3. Customs, Duties, and Taxes

  • Severn River Publishing is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

4. Damages

  • Severn River Publishing is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

5. Returns Policy

  • Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

6. Contact Us

If you have any questions regarding our Shipping Policy or any shipping concerns, please contact us at contact@severnriverbooks.com or at our postal address: 673 Potomac Station Dr #630, Leesburg VA 20176, United States.